ACT WorkKeys In the Know

silver Certification

National Career Readiness Certificate (NCRC) Silver Certified

Silver NCRC earners have validated their essential foundational workplace skills by scoring a minimum level 4 at the silver level on ACT’s WorkKeys Applied Math, Graphic Literacy, and Workplace Documents assessments. An earner may have scored higher than a level 4 on one or two of the assessments, but the NCRC level is determined by the lowest score achieved on the three assessments.

 

By earning the Silver NCRC, the individual has demonstrated at a minimum the following skills:

Applied Math

The Applied Math assessment measure critical thinking, mathematical reasoning, and problem-solving techniques for situations that occur in today’s workplace. While individuals may use calculators and conversion tables to help with the problems on the assessment, math skills are still needed to think them through.
  • Characteristics of Items:
    • Information may be presented out of order
    • May include extra, unnecessary information
    • May include a simple chart, diagram, or graph
  • Skills
    • Solve problems that require one or two mathematical operations. They can add, subtract, or multiply using positive or negative numbers, and they can divide positive numbers.
    • Calculate the average or mean of a set of numbers. For this, they can may use whole numbers and decimals.
    • Figure out simple ratios, simple proportions, or rates.
    • Add commonly known fractions, decimals, or percentages.
    • Add or subtract fractions with a common denominator
    • Multiply a mixed number by a whole number or decimal.
    • Put information in the right order before performing calculations

Graphic Literacy

At Level 4, workplace graphics will be of low to high moderate difficulty.

  • Low moderate graphics are common with familiar content, and have the following characteristics:
    • A moderate amount of data
    • Usually more than one level of data, nesting unlikely
    • Several variables
    • If two simples graphics are required to solve a problem, they should be considered a low moderate graphic
  • High moderate graphics may be less common, the content may be less familiar, and have the following characteristics:
    • A moderate amount of data
    • More than one level of data; nesting allowed
    • Many variables
    • If there are axes, there will be one or two
    • If a low moderate graphic and a simple graphic or another low moderate graphic are required to solve a problem, the combination should be considered a high moderate graphic
  • At Level 4, employees have demonstrated all of the skills defined at Level 3 and they can use low and high moderate graphics to perform the following tasks:
    • Locate information in a graphic using information found in another graphic
    • Compare two or more pieces of information
    • Identify a trend/pattern/relationship
    • Identify the graphic that accurately represents the data
    • Make an inference or decision

Workplace Documents

The Workplace Documents assessment measures skills that individuals use when they read real workplace documents and use that information to make job-related decisions and solve problems.  The documents include messages, emails, letters, directions, signs, bulletins, policies, websites, contracts, and regulations.

  • Characteristics of Items:
    • Reading materials include company policies, procedures, and notices
    • Reading materials are straightforward but have longer sentences and contain a number of details
    • Reading materials use common words but do have some harder words, too
    • Reading materials describe procedures that include several steps
    • When following the procedures, individuals must think about changing conditions that affect what they should do
    • Questions and answers are often paraphrased from the passage
  • Skills
    • Identify the main idea
    • Identify specific details
    • Use the information int eh document to figure out the meanings of words or phrases that are not defined for them
    • Choose when to perform a step in a series of steps
    • Apply information/instructions to a situation that is the same as the situation described in the document
    • Choose what to do when changing conditions call for a different action

HOW TO USE IT

SOCIAL MEDIA

Share your achievement on social media! Especially on channels/platforms you use to communicate with employers.

LABOR MARKET INSIGHTS

Based on your skills, you can learn which employers are hiring, what job titles you might be qualified for, salary ranges, and more.

UPDATE YOUR RESUME

Be sure to include your badge along with your diploma, degrees, or other accomplishments.

DIGITAL TRANSCRIPT

Use your WorkKeys badges to further your education and see what career-specific training is out there.

PROMOTION

Your badges tell employers you have the skills needed to succeed. Include your badges when applying for jobs at your current employer or prospective jobs.

NEW CAREER

Your WorkKeys accomplishment is just the beginning. Search for new career opportunities and training pathways.

Who is eligible for FREE testing?

All Recruitment Sustainment Program (RSP) soldiers, Reserve Officers’ Training Corps (ROTC) candidates, all currently serving Army National Guard and all currently serving Airmen are eligible for FREE testing.

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